Consumers settle for good enough while brands create the leaky bucket syndrome

<p><img src="https://biz-file.com/c/2307/705376-208x117.jpg?1" width=208 height=117 alt="Source: © 123rf The South African Customer Experience Report has found that consumers no longer have empathy for brands, and instead have developed a striking state of apathy" align="left"><br><span >Source: © 123rf [[www.123rf.com 123rf]] The <i>South African Customer Experience Report</i> has found that consumers no longer have empathy for brands, and instead have developed a striking state of apathy&lt;/span><p>"We no longer have empathy for brands, and instead have developed a striking state of apathy, disempowerment and disappointment for brands that fail to meet our expectations."</p><br> <a href="https://www.bizcommunity.com//Article/196/458/240085.html">Read more...</a> | <a href="https://www.bizcommunity.com//SendToFriend.aspx?l=196&c=458&ct=1&ci=240085">Send to a friend</a></p><div style="clear:left"></div>